Reno Boss Privacy Policy | Calgary General Contractor
PERSONAL INFORMATION
At Reno Boss (a division of Bye Design Management Inc.), protecting your personal information is our top priority. Serving Calgary and surrounding areas, we strictly follow Alberta’s Personal Information Protection Act (PIPA) to ensure your data is handled safely, securely, and transparently.
What Personal Information We Collect
We collect only the personal information necessary to provide our contracting and renovation services. This may include your:
- Name, contact details, and address
- Financial and payment information
- Employment or subcontractor details (where applicable)
We gather information directly from you or with your consent through trusted sources.
How We Use Your Personal Information
Your information is used solely to:
- Manage and deliver renovation and general contracting services
- Process payments and contracts
- Communicate project updates and service details
- Comply with legal and regulatory obligations
We do not sell or share your personal data with third parties for marketing without your explicit consent.
Consent and Your Rights
By using our services or providing personal information, you consent to its collection, use, and disclosure as described in this policy. You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Withdraw consent (where applicable)
Please note that withdrawing consent may affect our ability to provide certain services.
Employee and Subcontractor Privacy
We collect and protect employee and subcontractor information responsibly, using it only for employment and contract management purposes, including references with consent.
Data Security and Retention
Reno Boss implements industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. We retain your data only as long as necessary for legal compliance and business needs, securely destroying it when no longer required.
Accessing Your Information
You have the right to access your personal information held by Reno Boss (a division of Bye Design Management Inc.), subject to certain exceptions under Alberta’s Personal Information Protection Act (PIPA). For example, we must protect the privacy of other individuals and may refuse access if releasing the information would disclose someone else’s personal data.
If we deny your access request, either in full or in part, we will provide you with the reasons for the refusal. In cases where exceptions apply, we may withhold specific information while providing you with the remainder of your record.
To request access to your personal information, please submit a written request to:
Vincent Levesque, Human Resources
Contact@Renoboss.com
Please include enough details in your request to help us identify the information you are seeking.
You may also request:
- Information about how we use your personal data
- Details of any disclosures of your information to third parties
- Corrections to any errors or omissions in your personal information
We will respond to your request within 45 calendar days unless an extension is necessary. There may be a reasonable fee to process your request, which we will communicate before proceeding. However, no fees apply for correcting personal employee information.
Questions or Complaints
If you have any questions or concerns about our privacy practices, please contact us directly. If you remain unsatisfied, you may reach out to the Office of the Information and Privacy Commissioner of Alberta:
Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 – 6 Avenue SW, Calgary, AB T2P 3W2
Phone: 403-297-2728 | Toll-Free: 1-888-878-4044
Email: generalinfo@oipc.ab.ca
Website: www.oipc.ab.ca